Privacy Policy
Last Updated: November 2024
At JigsimurHerbal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
Personal Information
When you create an account or place an order, we may collect:
- Name and contact information (email, phone number, address)
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Order history and preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send promotional emails (only if you've opted in)
- Prevent fraud and enhance security
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and shopping cart items
- Understand how you use our website
- Provide personalized content and recommendations
- Analyze website traffic and performance
You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@jigsimurherbal.com
Phone: +234 802 345 6789
Address: 123 Wellness Street, Lagos, Nigeria